Privacy Policy

Privacy: Explanation of data collection and use: "We are committed to protecting your privacy. All of your personal information is collected and used in accordance with data protection laws."

Terms and conditions of use

1. Site usage rules The Emineller Group website was created with the aim of providing consulting and immigration services to users. In this regard, users are required to comply with the following conditions: Lawful use: Users must use the site and its services only for lawful purposes. Any illegal or incorrect use of the service will block the user's access to the site. User Responsibility: Users are responsible for the information they provide when registering or using the Services. Providing false or misleading information can lead to disapproval of the service or blocking of the user account. Protection of Personal Information: Users undertake to protect their personal information and promptly notify the support team in case of any security issues. Copyright: The content on the site including text, images and logos belong to Emineller Group or other third parties. Users are not allowed to use this content without written permission. 2. Return and cancellation policies Emineller Group is committed to the quality of its services and strives to achieve customer satisfaction. However, the terms and conditions for refunds and service cancellations are as follows: Cancellation of services: Users can request to cancel their services up to 24 hours before the start of the service. In this case, all the fees paid will be returned to the user in full. Refund: If for any reason the services provided cannot meet users' expectations, users can file a refund request within 7 working days after providing the service. Review and approval of the request is the responsibility of the support team and may require the submission of documents or evidence of non-compliance. Non-refundable services: Some services, such as professional consultations or training courses, are non-refundable once initiated. Users should read the terms carefully before requesting these services.